Welcome to the OPTiFab International Ltd website. We highly value your privacy and handle your personal information in strict accordance with European data protection regulations, especially the General Data Protection Regulation (GDPR). The following is a detailed explanation of how we collect, use, store, and protect your personal information.
1. Information We Collect
1.1 Automatically Collected Information
When you visit our website, we automatically collect certain data, such as your IP address, browser type, device information, the pages you visit, and the time and duration of your visit. We use technologies like cookies, web beacons, etc., to obtain this information, aiming to analyze website traffic, understand user behavior patterns, and thus optimize website performance and enhance your user experience.
1.2 Information You Provide Voluntarily
If you engage in activities such as filling out contact forms, subscribing to newsletters, registering for eventson the website, we will collect the relevant information you provide, including your name, email address, postal address, phone number, and payment information (if applicable). This information will be used to fulfill your service requests, provide personalized services, and maintain communication with you.
2. How We Use Your Information
2.1 Service Provision
We utilize the collected information to provide you with a seamless website experience, covering the provision of the content and services you request, accurate transaction processing, and the delivery of relevant information based on your interests and interactions.
2.2 Website Optimization
By analyzing the data, we can identify areas for improvement, develop new features, and enhance the overall performance of the website to better meet user needs.
2.3 Communication
We may use your contact information to send you important updates about the company, products, services, events, and promotional offers. However, we respect your communication preferences, and you can always choose to unsubscribe from marketing – related emails at any time by following the unsubscribe instructions provided in the emails.
3. Information Sharing
We are firmly committed to protecting your privacy. Without your explicit consent, we will not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following situations:
- Share with trusted service providers who assist us in website operation, business operation, and service provision to you. We will bind them through contracts to ensure they keep the information confidential and only use it for the purposes specified by us.
- When required by law, such as in response to a legitimate court order, subpoena, or compliance with applicable laws and regulations.
4. Stringent Information Security Measures
4.1 Technical Protection
We adopt advanced technical means to protect your personal information. The website uses Secure Sockets Layer (SSL) encryption technology to encrypt all data transmissions, preventing information from being illegally intercepted during the transmission process. At the same time, we deploy firewalls to prevent unauthorized access and use intrusion detection systems to monitor and respond to potential security threats in real – time.
4.2 Organizational Management
Internally, we have established strict access control mechanisms. Only authorized employees with legitimate business needs can access your personal information. We will regularly conduct security awareness training for employees to ensure they are familiar with data protection best practices and strictly abide by security policies. In addition, we will regularly conduct security audits and penetration testing to promptly identify and address potential vulnerabilities.
4.3 Data Storage Security
Your personal information is stored on secure servers located in EU data centers to ensure compliance with EU data protection regulations. These servers are protected by multiple layers of security, including physical access control and data encryption at rest. We also regularly perform data backups and store the backups in independent, secure locations to prevent data loss due to system failures or disasters.
5. Your Rights
According to European data protection regulations, you have the following rights:
- Right to Be Informed: We will explain the relevant matters of data processing to you in a clear and understandable manner, including the identity and contact information of the data controller, the purpose of data processing, the categories of personal data processed, the data storage period, and your rights, etc.
- Right of Access: You have the right to request access to your personal data at any time. We will respond to your request within one month and provide you with a copy of the data.
- Right to Rectification: If you find that the personal data we process is incorrect, you have the right to request that we correct it in a timely manner.
- Right to Erasure (Right to Be Forgotten): Under specific circumstances, such as when you withdraw your consent or the data processing is no longer necessary, you have the right to request the deletion of your personal data. We will execute the deletion operation within the specified time.
- Right to Restrict Processing: In certain situations, such as during a dispute over data accuracy, you have the right to restrict our processing of your personal data. We will fulfill the corresponding obligations during the restriction period.
- Right to Data Portability: When the conditions are met, you have the right to obtain your personal data and transfer it to other data controllers in a structured, commonly used, and machine – readable format.
- Right to Object: Based on your specific circumstances, you have the right to object to our processing of your personal data. We will handle your objection request in accordance with the specified procedures.
If you wish to exercise the above – mentioned rights, please contact us at [specific contact email]. We will respond as soon as possible and handle your request properly.
6. Changes to This Statement
We may update this personal information collection statement regularly based on business development, regulatory changes, or technological advancements. After each update, we will publish the latest version on the website and indicate the update date. It is recommended that you check this statement regularly to learn about the latest changes in our personal information processing methods.
If you have any questions, comments, or suggestions regarding this statement or our personal information processing practices, please feel free to contact us through the following channels:
Email: sales@optifab.com
Phone:+44 (0)1908 272220
OPTiFab International Ltd
2025/02/07